● Receive all customer complaints related to the website’s product purchase:
● For all return and customer care cases, buyers can contact the website:
https://thaiduongboiler.vn according to the information listed publicly on the website.
● Complaint settlement time is within 03 (three) working days from receipt of customer complaints. In case of force majeure, the two sides will negotiate by themselves.
● All matters of negotiating and solving problems are based on agreement and mutual respect, in accordance with the provisions of the law. In the event that the complaint is beyond the settlement capacity of the two parties, the above case will be brought to the competent state agency for settlement.
● Customers with complaints can contact us directly at the following address:
KINH LUAN MECHANICAL PRODUCTION & TRADING CO., LTD
Address: Hoang Gia Industrial Cluster, New Hamlet 2, My Hanh Nam Commune, Duc Hoa District, Long An Province.
Representative office: 27, Residential Binh Thoi, Street 7, Ward 8, District 11, City. HCM City
Phone: (+84) 8 54123436 – (+84) 8 39622648 – Fax: +84 8 5412 3674